Privacy Policy


Last updated: 05/02/2023

The Center for Trauma Informed Practices (“CTIP”) is committed to protecting your privacy while using our website (the “Site”). This Privacy Policy discloses how we collect, use, disclose, transfer and store your personal information. By using our Site, you accept and agree to the terms in this Privacy Policy.

  1. Personally Identifiable Information.
    We will collect personally identifiable information about you, such as your name, postal address, telephone number, e-mail address, when you provide it to us while on this Site. You may provide personally identifiable information when you create an account, sign up for email communications, contact customer service or otherwise interact with this Site. Your personally identifiable information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions, for administrative purposes and tracking which parts of the Site are of interest to you. If you choose to opt-in, you may receive certain future information or communications from CTIP, and we may share your personally identifiable information with CTIP subsidiaries or affiliated entities ("Affiliated Entities") for purposes of sending you information about the programs of CTIP or its Affiliated Entities and, occasionally, sending you advertising/promotional material from some. We may also use your personally identifiable information for internal business purposes, such as optimizing Site experiences and analyzing and managing our businesses.
  2. Children’s Privacy
    CTIP does not knowingly collect personal information from children without appropriate parental or guardian consent. We request that children do not provide personally identifiable information through the Site.
  3. Demographic Information
    We may collect demographic data, such as your gender and zip code, when you provide this information to us. Demographic data may be used to tailor your experience at this Site, such as showing you content including special events and advertising that you might be interested in, and displaying the content according to your zip code.
  4. Cookies and Other Technologies
    The Site uses "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. We also gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the Site, to learn about user behavior on the Site and to improve our products and services. We may use both personally identifiable information and non-personally identifiable information, individually or together, to improve our marketing and promotional efforts, improve our products and services, better understand customer interests and preferences, and/or provide you relevant information. We may enhance or merge personally identifiable information that you provide with data obtained from third parties. You may opt-out of CTIP’s use of cookies through one of the following methods: (i) change your browser settings to refuse cookies or to indicate when a cookie is being sent or (ii) remove or block browser cookies using the settings in your browser, but that may impact your ability to use certain features on the CTIP Site as they may not work well or at all with cookies disabled.
  5. Disclosure to Third Parties
    We may share your personal information with third parties for the purposes of operating our business, delivering, improving, and customizing our products and services, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent. We may share personal information in the following ways:
    1. Within CTIP and any of our Affiliated Entities for purposes of data processing or storage;
    2. With CTIP business partners or vendors, so that they may share information with you about their products or services. To opt-out of CTIP sharing with third parties for their marketing purposes, please send an email to;
    3. With business partners, service vendors, authorized third-party agents, or contractors to provide a requested product, service or transaction;
    4. In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company;
    5. In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation or legal process;
    6. With law enforcement officials, government authorities, or other third parties as necessary to comply with legal process or meet national security requirements; protect the rights, property, or safety of CTIP, its business partners, you, or others; or as otherwise required by applicable law;
    7. In aggregated, anonymized, and/or de-identified form which cannot reasonably be used to identify you; or
    8. If we otherwise notify you and you consent to the sharing.
  6. Links and Third Parties’ Privacy Practices
    This Site may contain links to other sites that are not operated by CTIP. CTIP IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEBSITES, INCLUDING WEBSITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience and the inclusion of a link on the Site does not imply endorsement of the linked site by CTIP. If you provide any personally identifiable information through any such third party website, your transaction will occur on such third party's website (and not on this Site) and the personally identifiable information you provide will be collected by and controlled by the privacy policy of that third party. CTIP recommends that you review the privacy policy of third party websites arrived at from links on this Site.
  7. Security
    This Site has security measures in place to help protect against the loss, misuse and alteration of the personally identifiable information under its control. CTIP employs reasonable security measures consistent with standard industry practice to help protect against public access to personally identifiable and account activity information collected on and used by CTIP at this Site. For instance, access to our databases with personally identifiable information is logged for security purposes and access is limited to key personnel. Personally identifiable information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.
  8. Opt-In/Choice
    This Site may provide you with the opportunity to opt-in to receive marketing communications from CTIP . You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in the body of the communication. However, regardless of your opt-in preferences, CTIP may still at times need to send program e-mails for administrative reasons. If you opt to receive communications for multiple CTIP programs and then change your election, you may need to opt-out individually from each of the programs to which you agreed to receive-specific communications. CTIP also gives you convenient methods for removing your information from our database so as not to receive future communications or to close your account. You may:
    • use the Contact Us form on the Site;
    • call (833) 622-8287) Monday through Friday 9am – 5pm CST; or
    • you may send mail to the following postal address:
      Center for Trauma Informed Practices5415 W. Higgins Avenue
      Chicago, Illinois 60630
    This Site gives you several options for reviewing, correcting, updating or otherwise modifying information you have previously provided. You may:
    • use the Contact Us form on the Site;
    • call (833) 622-8287 Monday through Friday 9am – 5pm CST; or
    • you may send mail to the following postal address:
      Center for Trauma Informed Practices
      5415 W. Higgins AvenueChicago, Illinois 60630

    Please note, changes may not be effective immediately. In each event, you must clearly indicate the information that you wish to have changed or clearly indicate that you wish to have your personally identifiable information removed from our database. We will endeavor to comply with your request as soon as reasonably possible. Note that despite any request for removal of or change to personally identifiable information, we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. We also reserve the right, from time to time, to contact former users of the Site for important administrative purposes. Finally, we are not responsible for informing third parties with whom we have already shared your personally identifiable information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
  9. Updates to this Privacy Policy
    CTIP reserves the right to make changes to this Privacy Policy. These changes will take effect immediately upon posting. For your convenience, the last revised date of the current policy will be posted at the top of this page. By continuing to use the Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, please do not continue using the Site.
  10. Governing Law
    This Privacy Policy is governed by the laws of the State of Illinois, without regard to its choice of law provisions.
  11. Contacting CTIP 
    If you have any questions about this Privacy Policy or the practices of this Site, you may:
    • use the Contact Us form on the Site;
    • call (833) 622-8287 Monday through Friday 9am – 5pm CST; or
    • you may send mail to the following postal address:
      Center for Trauma Informed Practices
      5415 W. Higgins AvenueChicago, Illinois 60630